Risk-e Business and the ACT Emergency Services Agency Put Business Continuity to the Test
Risk-e Business was delighted to partner with the ACT Emergency Services Agency (ESA) to deliver Exercise CONTINUUM — a high-energy, senior-leader discussion exercise focused on strengthening ESA’s Business Continuity capability and resilience.
Held at ESA Headquarters in Fairbairn on 20 November 2025, the exercise brought together ESA executives, operational leaders, enabling teams and key ACT government partners for a practical, fast-moving exploration of continuity decision-making under pressure.
Business Continuity Plans only work if they work in the moment. The exercise gave ESA leaders a valuable opportunity to step into a realistic disruption scenario, exercise continuity strategies, challenge assumptions, and build shared confidence in how the agency will sustain critical services when systems are stressed or unavailable.
The exercise scenario centred on a progressive failure of vital ICT and telecommunications systems, escalating over time and placing increasing strain on service delivery. Participants worked through a series of injects involving degraded communications, loss of ComCen functionality, and decision-making with limited information - the kind of environment where continuity arrangements matter most.
In a world of rising cyber threats and technology reliance, agencies need more than a plan on a shelf - they need rehearsed, confident leaders and teams who know how to keep services moving in any conditions. The exercise helped ESA sharpen that edge, validating continuity arrangements and strengthening executive-level readiness for complex disruption.
Risk-e Business is proud to support ACT ESA in this vital work. Exercises like this one are exactly where resilience is built - and we look forward to continuing to help agencies around Australia translate continuity planning into real operational confidence.
